Don't Click That Link!
Beware of Smart Phone SMS(Text) Scams
Smart phones can make life – not to mention business – much
easier. You can send and receive text messages in a flash to clients and
colleagues. You can even text links to important web pages that can be opened
right on a smart phone.
Of course, those same benefits make scams much easier for
criminals. Take for instance the latest craze: smishing.
What Is Smishing?
Smishing uses SMS technology to deliver fake (and criminal)
messages. In fact, the name actually comes from combining the acronym SMS with
the word phishing (that is: SMs + phISHING = SMISHING).
How Does It Work?
It works much like a phishing email, except you receive it on your
smart phone as a text message. It starts with a text message to your phone,
often stating that you've won a prize or that your account requires some kind
of update.
Two recent smishing scams consist of text messages that appear to
be sent by Best Buy or Wal-Mart, stating that you've been randomly selected for
a $1,000 gift card. The text message includes a link to a web page that looks
professional and official. But it's not. It's really just a clever way for
criminals to collect your personal data.
What Should You (NOT) Do?
If you receive any message that seems out of the ordinary or too
good to be true, take the following precautions:
- Don't open: If
you didn't register for a prize, you probably didn't win one. So always be
skeptical about emails or text messages that are unsolicited or offer free
prizes that you didn't register for yourself. If you see one that looks
suspicious, don't open it.
- Don't click: If
you do open the message before you realize it's suspicious, don't click
the link.
- Don't reply: Sometimes,
people try to reply STOP in an effort to avoid receiving future text
messages. But what they don't realize is that there isn't a list in most
cases. Instead, criminals program their computers to randomly dial/text
different phone number combinations. So, by replying to the message, you
may actually be informing the criminals that you have an active number
that received the message.
- Don't call: Some
smishing text messages will direct you to call a phone number rather than
click a link. That may lower your guard, but the toll-free number is just
part of the plan. Once you dial it, you'll hear an automated voice that
will collect your personal data for use by the criminals. If you do decide
that you want to check if the message is real, don't dial the number in
the text or email. Instead, look the number up in the phone book or on a
reputable site.
Here are just a few options that you should do if you receive a
suspicious message:
- Delete: One
of the best options is to simply delete the suspicious text or email.
- Report: You
can also report the scam by filing a complaint on the FBI's Internet crime
website at http://www.ic3.gov.
- Stay up to date: You
can stay up to date on the latest scams by following websites that track these
issues. One option is the website ScamBook.com, which relies on user submissions to
track everything from smishing to false advertising.
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